داعم فني أول

TECHNICAL SUPPORT I / Saudization

Region
Riyadh
Contract Type
Full Time
Closing Date
السبت, محرم 14, 1446

Job Requirements

- Education: Associate Diploma in Computer Science/ Technical Support or a related field - Essential - Work Experience: Two (2) years of experience in Technical Support— Essential - English Language Skills: IELTS: 3-4.5, STEP: 50%-74%, or TOEFL: (PBT: 400-465)

Job Responsibilities

- Ensures proper setup and operation of technical equipment and installation and maintenance of applications in the university. - Troubleshoots common issues and directs clients towards appropriate department if further assistance is needed - Conducts a scheduled inventory of equipment, devices and supplies. - Improves system performance by solving problems and recommending effective changes - Provides technical support for requests by using manuals to diagnose and make repairs, identifying problems, researching solutions as well as helping the end user in the use of technology. - Maintains an up-to-date documentation and essential feedback for equipment, provided service, incident, replacement or repair requests, malfunctioning equipment and materials and utilization reports. - Performs other job-related duties as required.

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