Job Requirements

Education: Associate Diploma in Computer Science/Technical Support or a related field - Essential Work experience: Six (6) years of experience in Technical Support - Essential English Language skills: IELTS: 6, STEP: 75, or TOEFL: (PBT: 500) (IBT: 61)

Job Responsibilities

 - Ensures that the technical equipment is tested, tuned, calibrated and cleaned on a scheduled basis with completion of the replacement/repair requests of malfunctioning equipment and materials.  - Monitors the progress and performance of operating systems and technical equipment.  - Operates systems including adjustments to the configuration according to scheduled updates and/or new information.  - Maintains an up-to-date documentation of all work procedures.  - Provides required equipment and supplies when needed.  - Troubleshoots issues related to systems and technical equipment.  - Supports other staff in the set-up and operation of equipment.  - Performs other job-related duties as required.