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Job Description
Principal Duties:
• Ensures that all technical equipment setup/operation, installation and maintenance of the University function has been processed and successfully completed.
• Ensures that documentation and essential feedback for equipment, provided service, incident, and utilization reports are submitted and analyzes.
• Monitors the inventory of equipment, supplies and devices.
• Oversees the technical support staff tests, fine-tunes, calibrates and cleans technical equipment on a scheduled basis with the surety of completion of the replacement/repair of malfunctioned equipment and materials.
• Provides technical support for service requests by using manuals to diagnose and make repairs, identifying problems, seeking solutions and helping the end user in use of technology.
• Actively explores new software, equipment and updates and advises higher management in changes appropriate for the needs of the University.
• Assures the coordination and scheduling of day-to-day support.
• Performs other job-related duties as required.
Skills
English Language Requirement (Level II ):
To apply for this position, you must meet one of the following:
• STEP: 50% – 74%
• IELTS: 3 – 4.5
• TOEFL iBT: 32 – 50
• TOEFL PBT: 400 – 465
Education
Computer Science
